"It went great. First, the sales person was very helpful explaining the mold testing and remediation process. He went through the steps that would be taken and then he followed up with the results. On the french drain,/sump pump change out/ wall rebuild, it was quick and painless. Again my sales person was very clear in the process and the steps. When he came for a walk through there were some options in what would occur in the installation and he made fully aware of any potential changes in cost (there were none though). The workers came on time (ok a bit early) and finished early as well. Finally, they were helpful and clear walking through all the changes that occurred and the guarantees given."
Amanda Detweiler, Abington, PA
"Very pleased with Quality of work and Professionalism of Staff."
Debbie Dowd, Union Beach, NJ
"They provided Pre & Post mold test. Cleaned vents & returns with a brush system, spray with biocides & run ozone machine to kill mold. Recommended additional advise on water proofing system & humidifier. Dan was very helpful to ensure mold remediation was successful. I am very satisfied with Basements Love Us Inc/Pollution Solutions."
Olivia Riley, Mt. Laurel, NJ
"Calling you was a breath of fresh air! You not only knew what to look for an what had to be done, but scheduled the work, completed it in two days and followed through on all of your promises. I could not believe how neat and clean my basement looked when your crew finished. I never thought it would get to that point as quickly and professionally as it did. I wish I could find other companies to work on my home that would follow through with promises and be treated as well as you and your installation crew did, they could not have been any more pleasant to have in my home. I would recommend you and your crew to anyone I could, please do not hesitate to give my name and phone number to anyone who wants a reference, anytime."
Patsy Lehman, Branchburg, New Jersey
"We met with the company rep at the Philadelphia Home Show, and discussed our mold problem in our basement. Within 2 days, Shane, one of the family members, came out to investigate. He did a very thorough exam, then sat with my husband and me, and in great detail, explained exactly what he found, and what would need to be done to correct the problem. Since it was the only estimate we had gotten, I wanted to be sure they were a reputable company, so I had a friend look them up on Angie's List. The reviews were all very complimentary, and so I decided to just go ahead and have them do the work. The crew showed up on time, as scheduled, and got right to work. The only downside was that the outside temp was in the single digits, and in order for them to work, we had to turn our heat off, and keep the front door open, which was not fun! However, the team worked very hard, and completed the job in a timely manner, and when I went to examine the work they did, I was very impressed with the quality of the workmanship. We even received a certificate to indicate the work had been completed, which is very important to us, as we are planning to sell our home in the next 12-18 months, and in addition, have a new granddaughter, who will certainly be visiting us, and we have peace of mind knowing she will be safe in our home. All in all, it was a good experience, and I would certainly recommend this company in the future."
Barbara Zoratti, Hamilton Square, New Jersey
"They are the best. Came right away and rescued us from the damage done by Sandy."